With advancement of technology and telecommunication, it is easy & possible that a person doing the back office work can work from anywhere. The physical presence of the person in the office is not a prerequisite.

Busy professionals and small business owners may not need full time or on-site administrative assistance. Acme Infotech’s Virtual Administrative Services is the best & practical solution for those who are looking for prompt dependable and cost effective administrative support but don't require a full time employee.

Our expertise in Virtual Administrative Services gives you the freedom to take care of your business, while we take care of the day to day tasks that are essential to the success of your business. We, at Acme Infotech, deliver a complete line of administrative, secretarial and business support services designed to save you money and time.

Many industries have adopted the concept and are widely using VAS while others are still bound by tradition. It’s “Early bird gets the worm” phenomenon. Sooner you wake, more you save.

We offer two different service models.

:: VAS - Project Based :
If you need administrative support services and want a close, collaborative relationship with an assistant, but don't have the time, space, budget or a large enough workload to warrant hiring someone full time and in-house; it’s time for you to contact us for our Project based VA services. This service is specially designed when assistance is required for project related work; overflow for regular staff or on an as-need basis.

Process :

After getting your request for service, we generate exclusive account for you in our web-based system for secure transfer of data. You can send your important data through this secure system and call us on our U.S./U.K./Australia number for giving project related instructions. We then use the appropriate tools to fulfill the request and the final product is uploaded on our secure server which can be accessed from anywhere using given user name & password.

We guarantee strict confidentiality, honesty and diligence in our relationship with every client.

:: VAS – Dedicated Employee :
This service is specially crafted for businesses which need full time dedicated virtual employee for tasks which could be handled remotely.

In this model, we let you hire, manage, and pay for the talents you require for the assignment on a monthly basis. The people you hire will be full-time employees of Acme Infotech but they will work exclusively for you. They will act as virtual extension of your office staff and can be trained to perform functions specific to the needs of your organization.

At Acme Infotech - Excellence is the acceptance. We recruit and deploy reliable and dedicated virtual staff for businesses irrespective of the size. You have choice to select a team of virtual employees with various expertises to help you run your business. Your team will be physically located in our India offices. Since you choose your own team and manage the team like your own staff, you have full control of your operations. Being your associate our role is to ensure that we find good professionals for you and manage them locally according to your policy.

Engaging low cost professionals has turned out to be a very lucrative proposition for many of our customers. It could save upto 70% of your present overheads towards managing the office.

Process :

1. Our VA Service manager contacts you to discuss your short term and long term needs.

2. The discussion helps us to decide the team size and skill set requirements.

3. We send you resumes of people which have been screened and interviewed at our end. You then shortlist the candidates you like.

4. We arrange Tele interviews.

5. You select the final candidates.

6. Our VA service manager starts talking to you for understanding your exact requirement. He in turn will impart necessary training to your virtual employees. Though he will hand over the entire process to virtual agents when training and orientation part is over, he will always remain contactable to you. You can contact him for any problems or suggestions. He will make sure that your virtual agents work as per your expectations. He will be responsible for overall quality service and client satisfaction.

Your Control :
You will have total control over your virtual employees. They will work as per timings fixed up by you. You can keep in touch with your virtual staff whenever you want through telephone of your country code, fax, instant messenger or email. We can also provide you an interface to see your Virtual Employee’s PC screen. This will help you to monitor your virtual employee as well as it will be easy if you want to demonstrate something to him.